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Texas-licensed hospice provider · Texas-licensed home health agency

A Caring Touch Home Health Services & Hospice Care

in Lufkin, Angelina County, Texas

Enforcement action pendingMedicare number in the state directoryLicense 011928HHSC HCSSA · as of November 9, 2026
Address on the license
4000 S Medford Dr Ste 9w
Lufkin, TX 75901
This is the address of record, not a service area. View on OpenStreetMap
Phone
(936) 632-9400
Fax
(936) 632-9425
License number
011928
License status
Enforcement action pending (source text: ENFORCEMENT ACTION PEND)

The directory lists the license status as “enforcement action pending.” That is a status in the state file, not a verdict from this site. Ask the agency, and verify the current record on TULIP, for what it means in this case.

Agency type
Parent agency
Services listed on the license
  • Hospice
  • Licensed and Certified Home Health Services with Dialysis
  • Licensed Home Health Services with Dialysis
  • Personal Assistance Services

These are the service categories on the Texas HCSSA license. Palliative care is not a field in this file, so it will not appear here even if the agency offers it.

In-patient hospice unit
No, according to the directory
First issued
2008-03-14
License expires
2029-06-30
Medicare number in this file
Hospice CCN: 971671
Home health CCN: 747006
As written in the directory: 747006 HHA-18 ; 971671 Hospice
Legal entity
Venture I INC
Client census in the file
176 — a point-in-time figure from the directory, not a current wait-list.
Stable record key
License 011928

Verify on TULIPView this hospice on Medicare.govView this home health agency on Medicare.gov

TULIP is the state’s live license search. Medicare.gov links above open the Care Compare record when a Medicare number is present.

CMS hospice quality and family survey

CMS Hospice Care dataReleased August 26, 2026CMS source

Joined by Medicare CCN 971671. These figures are published by CMS. This site does not invent, average, or rank them. Measure names that include the words “palliative care” are official CMS hospice quality measure titles. They are not a statement that this agency offers a palliative care program.

Name in the CMS hospice file: A CARING TOUCH HOME HEALTH SERVICES & HOSPICE CARE · Ownership type: For-Profit · CMS certification date: 07/20/2021

Family caregiver survey (CAHPS Hospice)

CMS did not publish a family caregiver survey summary star rating for this hospice in the August 26, 2026 release.

The hospice team always communicated well
Not Available · CMS footnote: 11 · Measure period: 10/01/2023-09/30/2025
The hospice team always provided timely help
Not Available · CMS footnote: 11 · Measure period: 10/01/2023-09/30/2025
The hospice team always treated the patient with respect
Not Available · CMS footnote: 11 · Measure period: 10/01/2023-09/30/2025
The hospice team provided the right amount of emotional and spiritual support
Not Available · CMS footnote: 11 · Measure period: 10/01/2023-09/30/2025
The patient always got the help they needed for pain and symptoms
Not Available · CMS footnote: 11 · Measure period: 10/01/2023-09/30/2025
Caregivers rated the hospice agency a 9 or 10
Not Available · CMS footnote: 11 · Measure period: 10/01/2023-09/30/2025
YES, they would definitely recommend the hospice
Not Available · CMS footnote: 11 · Measure period: 10/01/2023-09/30/2025

Hospice quality measures

Hospice and Palliative Care Treatment Preferences
99.54 · Measure period: 10/01/2024 - 09/30/2025
Beliefs & Values Addressed (if desired by the patient)
97.22 · Measure period: 10/01/2024 - 09/30/2025
Hospice and Palliative Care Pain Screening
96.76 · Measure period: 10/01/2024 - 09/30/2025
Hospice and Palliative Care Pain Assessment
96.04 · Measure period: 10/01/2024 - 09/30/2025
Hospice and Palliative Care Dyspnea Screening
98.15 · Measure period: 10/01/2024 - 09/30/2025
Hospice and Palliative Care Dyspnea Treatment
97.83 · Measure period: 10/01/2024 - 09/30/2025
Patient Treated with an Opioid Who Are Given a Bowel Regimen
71.88 · Measure period: 10/01/2024 - 09/30/2025
Hospice and Palliative Care Composite Process Measure
87.96 · Measure period: 10/01/2024 - 09/30/2025
Hospice Visits in the Last Days of Life
20.7 · Measure period: 01/01/2023 - 12/31/2024
Hospice Care Index Overall Score
6 · Measure period: 01/01/2023 - 12/31/2024
Hospice Care Index components published by CMS

These are the ten component scores CMS publishes alongside the Hospice Care Index. The percentile is the figure CMS published, not a rank invented here.

CHC/GIP provided (% days)
0.0 · CMS published percentile: 52 · Measure period: 01/01/2023 - 12/31/2024
Gaps in nursing visits (% elections)
85.4 · CMS published percentile: 92 · Measure period: 01/01/2023 - 12/31/2024
Early live discharges (% live discharges)
7.2 · CMS published percentile: 56 · Measure period: 01/01/2023 - 12/31/2024
Late live discharges (% live discharges)
29.2 · CMS published percentile: 29 · Measure period: 01/01/2023 - 12/31/2024
Burdensome transitions, Type 1 (% live discharges)
2.6 · CMS published percentile: 25 · Measure period: 01/01/2023 - 12/31/2024
Burdensome transitions, Type 2 (% live discharges)
0.5 · CMS published percentile: 46 · Measure period: 01/01/2023 - 12/31/2024
Per-beneficiary spending (U.S. dollars $)
27,983 · CMS published percentile: 88 · Measure period: 01/01/2023 - 12/31/2024
Nurse care minutes per routine home care days (minutes)
7.1 · CMS published percentile: 5 · Measure period: 01/01/2023 - 12/31/2024
Skilled nursing minutes on weekends (% minutes)
11.3 · CMS published percentile: 77 · Measure period: 01/01/2023 - 12/31/2024
Visits near death (% decedents)
71.3 · CMS published percentile: 8 · Measure period: 01/01/2023 - 12/31/2024

ZIPs CMS lists this hospice as serving

CMS lists 111 ZIP codes

These ZIP codes come from the CMS hospice service-area file, releasedAugust 26, 2026. They are not the county or city of record on the Texas license, and they are not a promise that a team will travel to every address in the ZIP.

  • 75901
  • 75904
  • 75943
  • 75944
  • 75949
  • 75972
  • 77004
  • 77006
  • 77007
  • 77008
  • 77012
  • 77014
  • 77015
  • 77016
  • 77017
  • 77021
  • 77022
  • 77025
  • 77026
  • 77028
  • 77029
  • 77032
  • 77033
  • 77037
  • 77039
  • 77040
  • 77041
  • 77042
  • 77044
  • 77045
  • 77050
  • 77051
  • 77060
  • 77064
  • 77065
  • 77066
  • 77067
  • 77070
  • 77072
  • 77073
  • 77078
  • 77080
  • 77081
  • 77082
  • 77083
  • 77085
  • 77089
  • 77090
  • 77091
  • 77093
  • 77095
  • 77096
  • 77099
  • 77301
  • 77302
  • 77303
  • 77304
  • 77306
  • 77316
  • 77318
  • 77320
  • 77327
  • 77328
  • 77331
  • 77336
  • 77338
  • 77339
  • 77340
  • 77345
  • 77346
  • 77351
  • 77354
  • 77355
  • 77356
  • 77357
  • 77358
  • 77362
  • 77363
  • 77364
  • 77365
  • 77371
  • 77372
  • 77373
  • 77375
  • 77377
  • 77378
  • 77379
  • 77380
  • 77381
  • 77382
  • 77384
  • 77385
  • 77386
  • 77388
  • 77389
  • 77396
  • 77407
  • 77429
  • 77433
  • 77447
  • 77459
  • 77477
  • 77484
  • 77489
  • 77494
  • 77498
  • 77520
  • 77521
  • 77532
  • 77535
  • 77598

CMS home health quality star rating

CMS Home Health dataReleased October 21, 2026CMS source

Joined by Medicare CCN 747006. This is the quality of patient care star rating CMS published. This site does not invent or rescale it. A star rating is not a statement that the agency offers palliative care.

Name in the CMS home health file: A CARING TOUCH HOME HEALTH SERVICES & HOSPICE CARE

CMS quality of patient care star rating:3 of 5.

Ask about palliative care

Many hospice and home health agencies also offer palliative care. The state license list does not say which. A name that includes the word “palliative” is not a confirmation. Please call and ask.

You might start with these questions:

  • Do you offer palliative care, or only hospice or home health?
  • Can someone receive palliative care at home and still get treatment meant to cure or control their illness?
  • Who is on the team, and how do we reach you after hours?
  • What insurance do you accept, including Medicare?
  • Which areas do you actually serve? The county on this page is only the address on the license, not a service area.

See a longer, printable list of questions.

How to report a concern

If you have a concern about care from a Texas-licensed home health or hospice agency, you can contact HHSC Complaint and Incident Intake at 800-458-9858. You can also use the TULIP provider search, which is the public door to the state’s complaint process.

To report abuse, neglect, or exploitation of a child, an older adult, or an adult with a disability, use the Texas Abuse Hotline at 800-252-5400or txabusehotline.org(Texas Department of Family and Protective Services). In an emergency, call 911.

Disclaimer

This page is built from the Texas HHSC HCSSA directory, with an active-license date of November 9, 2026, and from CMS public files where a Medicare number could be joined. It is public data, not an endorsement, and not medical or legal advice. PalliativeCareLookup is not affiliated with HHSC, CMS, or Medicare. Records can lag behind real-world changes. Providers have appeal rights, and a successful appeal can change or remove a finding. Always verify current license status on TULIP, and talk with a clinician you trust about care decisions.